Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in New York that provides these benefits to your business.
Here are the reasons you can depend on ABL Computers to keep you and your business up and running:
- Financial Services Expertise– We’ve been working with Thompson Reuters for over a decade, and we have deep expertise with Intuit as well. This has allowed us to create a documented process on how to resolve frequent issues. Plus, if your question is unique, we have immediate access to top-tier support. All of this is designed intentionally – so you get up and running fast.
- Comprehensive Project Management– If you are opening a remote location, acquiring another firm, or expanding your existing office, you know that the project can quickly get complex. Our experienced project managers will handle all types of complex projects. This means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- Unique Service Agreements - All of our agreements are built around your natural business cycle. We understand the craziness of tax season, and your need for rapid problem resolution. But we also understand that starting in June, things are slower, and you might not need that same level of response. We will work with you to create a plan that fits your business needs.
- Quick Response– Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reputable– ABL Computers has been around since 2001, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Experienced– We hire only seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
- Proactive– Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- No Geek Speak– You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee– We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.